Architects and Detectives in the Workplace
SAN FRANCISCO, California (April 27, 2009) – Pfeiffer has just published Performance Architecture – The Art and Science of Improving Organizations, by Roger Addison, Carol Haig, and Lynn Kearny. Available from major booksellers, readers will discover workplace performance improvement tips, tools and techniques from practitioners who get sustainable results. While particularly valuable to performance improvement professionals, savvy business managers interested in maximizing their teams’ results will also want this on their shelves.
Filled with real tools used by real practitioners that really get results, Performance Architecture is a cutting edge resource that unpacks the mysteries of the field of Human Performance Technology (HPT). This business-focused approach to improving the bottom line is made accessible through stories and examples from the authors’ work and that of their colleagues. “As this book and the stories point out, every day there is a chance to make a difference with HPT thinking,” says the late Dr. Geary Rummler, pre-eminent contributor to the field of performance improvement.
The authors identify and demonstrate how performance at three levels (worker: individual/team, work: process/practice, workplace/organization) impacts results in organizations. With an emphasis on simplicity, they show how to scale performance improvement activities and apply them successfully to projects or initiatives of various sizes.
Thoughtfully designed so that each chapter is self-contained, Performance Architecture invites readers to browse as their interests dictate and encourages them to skip around as they find links to other chapters with additional information on a given topic. As an added benefit, chapters conclude with Authors’ Picks, lists of must-have books and periodicals related to the chapter contents. An extensive list of references is also provided at the conclusion of the book.
Performance Architecture – The Art and Science of Improving Organizations, ISBN 978-0-470-19568-0 (pbk.) is available from the International Society for Performance Improvement at www.ispi.org, from www.amazon.com, in both paper and electronic formats, and at most major booksellers.